TERMS OF WEBSITE USE
ABSORB ONLINE LEARNING Ltd TERMS AND CONDITIONS OF USE
These Terms constitute a binding agreement between You and Absorb Online Learning Ltd and are deemed accepted by You each time that You use or access the Site or the Services.
If You do not accept the Terms stated here, do not use the Sites and the Services. The sites are the websites located at www.absorbonlinelearning.com and academy.successlearn.co.uk
The Site has a variety of features and services, including support, FAQ’s and e-book materials, links and references (“Services”) and on-line communities the purpose of which is to facilitate personal networking and the learning experience among users of the Site (“Users”). The Site also allow Users to create individual profiles, which may include personal information (“Profiles”), and to make these Profiles, or parts thereof, public.
ABSORB ONLINE LEARNING Ltd may revise these Terms at any time by posting an updated version to this Web page. These revisions will apply to any use of the Site or Services after the date on which they are posted.
You must be 16 years of age or older to visit or use the Site*, and, if you are under the age of 18, your use of the site must be under the supervision of a parent, legal guardian, or other responsible adult.
ORDER AND DELIVERY OF THE E-BOOK CONTENT
In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which replaced the Consumer Protection (Distance Selling) Regulations 2000, you may cancel your order at anytime within fourteen working days after you receive your materials whether in hard copy or online.
To cancel you must send an email to firstname.lastname@example.org stating that you wish to cancel, you also have a 14 day right to change your mind and get a full refund for digital content, i.e. E-Books that you have purchased, unless you have already started to download it, accessed three or more lessons or quizzes in total or have made use of the tutor.
You must also return any related hard copy materials in their original packaging to us at your own cost and risk, and in a resaleable condition. We strongly encourage you to send the materials by recorded delivery so that you can track the return.
Upon receipt of cancellation notice and returned materials at our registered address – and provided the materials are, at our sole discretion, in resaleable condition – we will process the refund due to you within thirty days of our receipt of your written notice of cancellation.
PLEASE NOTE – all cancellations will be subject to a 5% cancellation charge for administration, which would be deducted from any refund due to you.
A.1 An Order shall be deemed to be an offer by you to purchase the E-Book on these Terms, which we shall be free to accept or decline at our absolute discretion.
A.2 No Order relating to an E-Book shall be deemed to be accepted by us unless and until we have confirmed acceptance of your Order by dispatching the E-Book or any part of the Materials relating to this E-Book to you.
A.3 Printed materials will normally be dispatched within eight (8) working days of your Order. Although we make every effort to ensure that the E-Book will be available at the time of order please note that dispatch times are estimated. Should an E-Book be unavailable we will notify you as soon as possible.
A.4 The contract between us will relate only to those E-Book whose dispatch we have confirmed in accordance with clause A.2.
A.5 Where possible we will send the E-Book, materials and Software comprised in a “E-book” to you in one dispatch. However we reserve the right to send you materials and Software in instalments depending upon availability.
A.6 The E-Book, Materials and (or) Software will be sent by post or courier to the last address you have provided to us.
A.7 You agree that you will inspect the Materials and Software (or any part thereof) upon delivery and tell us immediately if any parts of the Materials and Software are defective or missing save where you have been notified that the Materials and Software will be provided in instalments and you have not yet received part of the delivery.
A.8 Except in the case of a clear defect in the E-Book (or any part thereof), you will be deemed to have accepted the E-book if you do not notify us within fourteen (14) days after delivery that you wish to cancel or are returning the Materials and Software (or any part thereof). Requests made for refunds must be made in writing to the email address in the contacts section of the main web page of absorbonlinelearning.com. Nothing in these Terms shall be deemed to affect your statutory rights as a consumer.
A.9 When you return the Materials and Software to us:
(a) Without prejudice to your rights, we will process the refund due to you as soon as possible and, in any case, within fourteen (14) days of the day you have given notice of your cancellation, In this case, we will refund the Price of the E-book, and if applicable tutor support, in full with the exception of the payment made for postage and packaging. The Customer will be responsible for the cost of returning the item to us.
(b) for any other reason (for instance, because the Materials or Software are defective), we will examine the returned Materials and (or) Software and, if satisfied they are defective, notify you of replacement via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within fourteen (14) days of the day we confirmed to you that you were entitled to a replacement for the defective Materials and (or) Software. If the Materials and (or) Software are returned by you because of a defect you will be sent replacement goods. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
A.10 Risk of damage or loss in the Materials and Software will pass to you upon delivery. Title in the media on which the Materials and Software are provided will only pass to you when we receive full payment of all sums due in respect of the Course. Nothing in these Terms will be deemed to vest any of the Intellectual Property Rights in the Course in you.
A.11 If the customer orders Paper copies for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. The Customer will be responsible for payment of any such import duties and taxes. Please note that Absorb has no control over these charges and cannot predict their amount.
A.12 The customer shall comply with all applicable laws and regulations of the country for which the Course is destined. Absorb will not be liable for any breach by the Customer of any such laws.
A.13 We reserve the right at our sole discretion to refuse enrollment on any of the courses we offer.
1. Use of ABSORB ONLINE LEARNING Ltd Content
ABSORB ONLINE LEARNING Ltd authorises You, subject to these Terms, to access and use the Site and the ABSORB ONLINE LEARNING Ltd’s Content (as defined below) and to download and print the content available on or from the Site solely for Your personal, non-commercial use. The contents of the Site, such as designs, text, graphics, images, video, information, logos, button icons, software, audio files and other content (collectively, ABSORB ONLINE LEARNING Ltd’s “Content”), are protected under copyright, trademark and other laws. All ABSORB ONLINE LEARNING Ltd’s Content is the property of ABSORB ONLINE LEARNING Ltd its licensors. You must preserve all copyright, trademark, service mark and other proprietary notices contained in the original ABSORB ONLINE LEARNING Ltd Content on any authorised copy You make of the ABSORB ONLINE LEARNING Ltd Content.
Any code that ABSORB ONLINE LEARNING Ltd creates to generate or display any ABSORB ONLINE LEARNING Ltd Content or the pages making up any Absorb Online Learning Ltd is also protected by Absorb Online Learning Ltd’s copyright and You may not copy or adapt such code subject to applicable law.
Unless expressly granted in these Terms, nothing in these Terms shall be construed as conferring or granting any license or intellectual property rights.
2. The User agrees that they will not:
(2) take any action that imposes an unreasonable or disproportionately large load on the Site’s infrastructure including without limitation any attempt to interfere with the Site’s operation through denial of service attacks, crashing, spamming or otherwise overloading the Site;
(3) use any data mining, robots or similar data gathering or extraction methods;
(4) breach the security of the Site including attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation;
(5) forge any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting;
(6) reverse engineer or decompile any parts of the Site;
(7) aggregate, frame, link, copy or duplicate in any manner any of the Site content or information available from the Site;
(8) create, post, disseminate, transmit or link to any content or material that promotes or endorses:
8.1 vulgar, obscene, pornographic or otherwise objectionable material;
8.2 harassment or discrimination;
8.3 the commission of a criminal offence or activities that may lead to one;
8.4 the breach of any laws;
8.5 false or misleading information;
8.6 the infringement of any parties Intellectual Property Rights;
(9) apply for any e-book on behalf of another party (without their consent);
(10) share with a third party any login credentials to the Site;
(11) access data not intended for You or logging into a server or account which You are not authorised to access;
(12) post or submit to the Site any incomplete, false or inaccurate biographical information or information which is not Your own;
(13) solicit passwords or personally identifiable information from other Users;
(14) delete or alter any material posted by any other person or entity;
(15) send unsolicited mail or email, make unsolicited phone calls or send unsolicited faxes promoting and/or advertising products or services to any User, or contact any users that have specifically requested not to be contacted by You;
(16) infringe a third parties copyright;
3. Additional Terms Applicable to Applicants for E-books
When You register with the Site, You will be asked to create an account and provide ABSORB ONLINE LEARNING Ltd with certain information including a valid email address (Your “Information”).
Any Profile You submit must be accurate and describe You, an individual person.
You acknowledge, accept and agree that You are solely responsible for the form, content and accuracy of any information you provide whilst registering on the Absorb Online Learning Ltd site and you hold Absorb Online Learning Ltd harmless from any and all damage should you breach this term.
ABSORB ONLINE LEARNING Ltd reserves the right to offer third party services and products to You based on the preferences and information that You disclose in Your registration and at any time thereafter or you have agreed to receive. Please see the Privacy Statement for further details regarding Your Information.
You understand and acknowledge that You have no ownership rights in Your account and that if You cancel Your ABSORB ONLINE LEARNING Ltd account or Your account is terminated (including without limitation, the failure to pay any fees due), all Your account information from ABSORB ONLINE LEARNING Ltd including Profiles, course or level of attainment, assessments or any other documents or information provided or generated by you may be marked as deleted in and may be deleted from ABSORB ONLINE LEARNING Ltd databases and may be removed from any public area of the Site.
4. User Content and Submissions
All information, data, text, software, music, sound, photographs, graphics, video, advertisements, messages or other materials submitted, posted or displayed by You on or through the Site or as part of undertaking any Course (“Content”) is your sole responsibility and in submitting, posting or displaying such Content you warrant and represent that you have the necessary rights and permissions to do so and to grant ABSORB ONLINE LEARNING Ltd a non-exclusive worldwide royalty free license to promote, distribute, copy, alter or adapt the Content which by submitting, posting or displaying such Content you do so grant.
ABSORB ONLINE LEARNING Ltd reserves the right to refuse to accept, post, display or transmit any Content in its sole discretion.
If You post Content in any public area of the Site, You also license any User to access, display, view, store and reproduce such Content for personal use. Any Content that, in ABSORB ONLINE LEARNING Ltd’s judgment, breaches these Terms, breaches any applicable laws, rules or regulations or is abusive, disruptive, offensive or illegal, or breaches the rights of, or harms or threatens the safety of Users of the Site may be removed without notice and the User responsible maybe have their use of the Site and/or Services suspended or terminated.
ABSORB ONLINE LEARNING Ltd reserves the right to expel Users and prevent their further access to the Site and/or use of the Services for breaching the Terms or applicable laws, rules or regulations. ABSORB ONLINE LEARNING Ltd may take any action with respect to User Content that it deems necessary or appropriate in its sole discretion if it believes that such Content could create liability for ABSORB ONLINE LEARNING Ltd, damage ABSORB ONLINE LEARNING Ltd’s brand or public image, or cause ABSORB ONLINE LEARNING Ltd to lose Users or (in whole or in part) the services of its ISPs or other suppliers.
ABSORB ONLINE LEARNING Ltd does not represent or guarantee the truthfulness, accuracy, or reliability of Content, or any other communications posted by Users nor does it endorse any opinions expressed by Users. You acknowledge that any reliance on material posted by other Users will be at Your own risk.
The training provided by ABSORB ONLINE LEARNING Ltd is graded according to skill and difficulty. The training is provided to further develop a Users professionalism and attractiveness to employers although no guarantees or warranties are given by ABSORB ONLINE LEARNING Ltd in this regard. ABSORB ONLINE LEARNING Ltd will not keep a record of your training course and/or qualifications beyond your completion; it is your responsibility to retain this information.
6. Equality and Complaints Policy
The ABSORB ONLINE LEARNING Ltd Equality and Complaints policy covers the principles of diversity & equality for anybody using our products & services & our commitment to dealing with any complaints quickly and efficiently. Our full Equality and Complaints policy can be seen here: Equality and Complaints Policy
7. ABSORB ONLINE LEARNING Ltd’s Liability
ABSORB ONLINE LEARNING Ltd reserves the right to remove Content or other material from the Site. It does not assume any obligation to do so and to the full extent permitted by law, disclaims any liability for failing to take any such action.
The ABSORB ONLINE LEARNING Ltd Site and the ABSORB ONLINE LEARNING Ltd Content may contain inaccuracies or typographical errors. ABSORB ONLINE LEARNING Ltd makes no representations or warranties about the accuracy, reliability, completeness, or timeliness of the Site or the warranties or the Content. The use of the Site and the ABSORB ONLINE LEARNING Ltd’s Content is at your own risk. No advice or information, whether oral or written, obtained by a User from ABSORB ONLINE LEARNING Ltd or through or from the Site shall create any representation or warranty unless it is expressly stated to do so.
ABSORB ONLINE LEARNING Ltd encourages You to keep a back-up copy of any of Your Content. To the full extent permitted at law, in no event shall ABSORB ONLINE LEARNING Ltd be liable for the deletion, loss, or unauthorised modification of any Content.
ABSORB ONLINE LEARNING Ltd does not provide or make any representation as to the quality or nature of any of the third party products or services purchased through the Site, or any other representation, warranty or guarantee.
If You believe that something on the Site breaches these Terms please contact email@example.com
If notified of any content or other materials which allegedly do not conform to these Terms, ABSORB ONLINE LEARNING Ltd may in its discretion investigate the allegation and determine whether to remove or request the removal of the content.
8. Disclaimer of Warranty
TO THE FULLEST EXTENT POSSIBLE AT LAW, ABSORB ONLINE LEARNING Ltd DOES NOT WARRANT THAT THE SITE OR THE SERVICES WILL OPERATE ERROR-FREE OR ARE FREE OF COMPUTER VIRUSES, TROJANS OR OTHER HARMFUL MECHANISMS. IF YOUR USE OF THE SITE OR THE ABSORB ONLINE LEARNING Ltd CONTENT RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA OR ANY OTHER COSTS, ABSORB ONLINE LEARNING Ltd IS NOT RESPONSIBLE FOR THOSE COSTS. THE SITE AND ABSORB ONLINE LEARNING Ltd CONTENT ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. ABSORB ONLINE LEARNING Ltd, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED AT LAW.
9. Disclaimer of Consequential Damages
TO THE FULLEST EXTENT POSSIBLE AT LAW, IN NO EVENT SHALL ABSORB ONLINE LEARNING Ltd BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA, LOST EMPLOYMENT OPPORTUNITY OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE SITE ABSORB ONLINE LEARNING Ltd CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR OTHERWISE.
10. Limitation of Liability
TO THE FULLEST EXTENT POSSIBLE AT LAW, ABSORB ONLINE LEARNING Ltd’s MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SITE OR YOUR USE OF THE ABSORB ONLINE LEARNING Ltd CONTENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE), WILL NOT EXCEED £50.
11. Links to Other Sites
The Site contains links to third party Web sites. These links are provided solely as a convenience to You and not as an endorsement of the contents on such third-party Web sites or an assumption of responsibility for them.
12. Personal Use
You agree not to resell or assign Your rights or obligations under these Terms. You also agree not to make any unauthorised commercial use of the Site.
You agree to defend, indemnify, and hold harmless Absorb Online Learning Ltd, its affiliates, and their respective officers, directors, employees and agents, from and against any and all claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) any Content or other material You provide to the Site, (ii) Your use of any ABSORB ONLINE LEARNING Ltd Content, or (iii) Your breach of these Terms. Absorb Online Learning Ltd shall provide notice to You promptly of any such claim, suit, or proceeding.
This website is designed for viewing and use within the United Kingdom. Any access outside of the United Kingdom is at your own risk. ABSORB ONLINE LEARNING Ltd. takes no responsibility for access outside of the United Kingdom.
These Terms are governed by the laws of England and Wales and subject to the exclusive Jurisdiction of the English courts. If any provision of these Terms are found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. In addition, a failure to enforce any term of these Terms shall not be deemed as a waiver of such term or otherwise affect ABSORB ONLINE LEARNING Ltd’s ability to enforce such term at any point in the future. Except as expressly provided in an additional agreement. These Terms constitute the entire agreement between You and ABSORB ONLINE LEARNING Ltd with respect to the use of the Site and Service. Changes to these Terms shall be made by a revised posting on this page.
15. Additional Terms
Certain areas of the Site are subject to additional Terms. By using such areas, or any part thereof, You agree to be bound by the Additional Terms applicable to such areas [e.g. Google Maps or Search or any other additional area.]
16. Pass guarantee
Purchase of tutor support alongside an e-book will make you eligible for the pass guarantee. To validate your guarantee pass you must meet the following criteria.
- demonstrate that you have completed the **minimum study hours as recorded on the learning platform.
- attempt and pass (over 50%) all tutor marked assessments on the GCSE/IGCSE/A Level
- attempt all mini assessments and achieve at least 85% in all.
- have completed payment either via instalments or single payment.
- prove your exam grade – shown on a certificate or transcription.
17. Registered Address
Absorb Online Learning Ltd is registered at company house. Our company number is 09424662 and our registered office is Absorb Online Learning Limited, c/o Fawley, Judge and Easton, 1 Parliament Street, Hull, HU1 2AS
*does not apply to students enrolled in the Absorb Online Home Learning area. Those students under 16 enrolled within the Absorb Online Home Learning area must be under the supervision of a parent, legal guardian, or other responsible adult.
**minimum study hours for GCSE/IGCSE is 120 hours, with the exception of IGCSE Combined Science Double Award which is 200 study hours. Minimum study hours for A levels is 360 hours.